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Payments & Refunds

Help with payments, discounts and refunds

Returns & Exchanges

  • How does the Hair Loss Money Back Promise work?
  • Can I return prescription medication?
  • Can I return non-medicinal products?
  • Received a Faulty, Defective, or Incorrect Product?
  • How long does it take to process a refund?

Payment

  • Why did my payment fail and what should I do?
  • How do I check the cost of my next order?
  • Are my payments secure?
  • What payment methods can I use?
  • When will I be charged for my treatment?
  • How to use a Promo Code
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