Can I return prescription medication?

We follow strict regulations when it comes to prescription orders.

Prescription orders (Hair Loss, Weight Loss & Erectile Dysfunction Treatments):

• You can cancel your order only before it has been approved by our Clinical Team

• Once approved or prepared by the pharmacy, prescription orders cannot be cancelled or returned

This is because prescription medication is exempt from returns under UK law (Consumer Protection Distance Selling Regulations 2000).

What should I do with unwanted medication?
Take any unused or unwanted prescription medication to your local pharmacy for safe disposal