What is your return policy?

Prescription medicine cannot be returned unless defective or wrongly delivered.

Non-prescription items can be returned within 14 days of receipt for a refund or an exchange. Return the items unopened and in the original packaging. Please either mark the parcel as "Return to Sender" and leave for Royal Mail to collect and return to us or drop off to the Post Office as an 'untracked return'. Please make sure not to cover the reference number starting with "S-....". and confirm once done.

Please contact our Customer Care team for further assistance.