If your product arrives faulty, defective, or incorrect, please let us know, and we’ll be happy to assist you with getting it resolved as soon as possible. Here’s what to do:
- Contact us via email at help@manual.co call 020 4538 8411 (Mon-Fri 09.00-17:00) as soon as you receive the items.
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Attach photos showing the issue:
- Include clear pictures of any damaged items.
- A photo of the box as it arrived.
- A photo of the plastic bag from the delivery partner.
This information helps us address the issue quickly and efficiently. We’re here to help!
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