Order Moves for Christmas and New Year 2025

During the festive period, Royal Mail and other carriers experience delays, which can affect when your treatment arrives. To make sure you still receive your medication safely and without unnecessary wait times, we’re temporarily adjusting how orders are processed and dispatched.

These changes help us avoid holiday backlogs, speed up delivery where possible, and make sure your treatment doesn’t get held up in the system. The tables below show exactly how your Original Order Date may move during this period.

Key points:

• Our pharmacy is closed over the 25th and 26th, therefore new orders placed during these days, will be processed earliest on the 27th
• Orders dispatched during the Christmas period (22nd onwards) may experience delays

Hair Loss and ED

TRT

Will I receive my order earlier than usual?

If your renewal date falls around the Festive Period, you may receive your order earlier and we will let you know in advance via email.

What if I need to adjust the timing?

No problem – if the early delivery doesn’t work for you, just reply to the email notification or contact our support team. We’re happy to help.