Our service is designed to put you in the driving seat. We will email you when your order is on its way and you can track or amend your orders from your account.
Check your email:
When your order is dispatched from our pharmacy, we'll send you an email with your tracking details:
- The email includes a tracking number which you can use to monitor your delivery's progress on the Royal Mail tracking website using the tracking link provided in the order confirmation email.
OR - You can click the "Track Your Order" button in the email to automatically track your order's status.
Check your account:
Alternatively, you can track your order by logging into your account on our website:
- View all of your plans and orders
- Check status and track any order
- Make changes to your plan or order with ease
View your orders: Log into your account
Important tips:
Check your spam/junk folder: Sometimes, our emails may end up in your spam or junk folder. If you don't see your order confirmation or tracking email in your inbox, please check these folders.
Add Manual to your contacts: To ensure you receive all future emails about your orders without delay, please add Manual as a contact in your email account.
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