How do I upload my ID?

Sometimes our clinicians may ask you to provide ID to verify your identity and confirm your eligibility for treatment. This is a standard step to keep patients safe and ensure we follow medical guidelines.

You can upload your ID in any of these ways:

1. Through your Manual account

• Log in and complete the ID verification task shown in your dashboard.
  

2. Via support chat

• Log in, go to the Support section, open a message with your clinician, and click the paperclip 📎 to upload a photo of your ID.
  

3. By email

• Send a clear photo of your ID to help@manual.co.

We’ll let you know as soon as it’s been reviewed.