Why do I have to provide Photo ID?

To comply with healthcare regulations, we need to verify each patient’s identity to ensure safe and secure prescription practices.
Once your ID is verified, we’ll promptly process your order.

Accepted Forms of Photo ID

To be accepted, your ID needs to show:

• Full name
• Date of birth
• Photo

You can still use an ID that’s out of date as long as it still looks like you, and your name and date of birth haven’t changed.

You can still use an ID that’s out of date as long as it still looks like you, and your name and date of birth haven’t changed.

Examples of ID that could be accepted if the above conditions are met:

• Driving licence issued by the UK, any of the Channel Islands, the Isle of Man, or an EEA state (including a provisional driving licence)
• Blue Badge
• Passport issued by the UK, any of the Channel Islands, the Isle of Man, a British Overseas Territory, an EEA state or a Commonwealth country (including an Irish Passport Card)
• Identity card bearing the Proof of Age Standards Scheme hologram (a PASS card)
• Biometric immigration document
• Ministry of Defence Form 90 (Defence Identity Card)
• National identity card issued by an EEA state

Only healthcare professionals directly involved in your care will have access to your photo ID.

We strictly follow GDPR guidelines, securely storing your information and using it only for identity verification and order approval. You can read more about our Privacy Policy here: https://www.manual.co/pages/privacy

Thank you for helping us keep this process safe and secure for everyone involved.