What should I do if my order is missing supplies?

If you’re missing any non-medication supplies — like your jar, needles, or alcohol wipes — we’re here to help. We check every order multiple times at our pharmacy before sending anything out, so we'll make sure to investigate and pass this over to the relevant team to look into what happened.

Just contact us with a quick note about what’s missing. Rest assured, we’ll get the items sent out to you as soon as possible!