Managing your subscription and orders

How do I manage my subscription and orders?

Your MANUAL account puts you in control. Here's what you can easily manage yourself:

• Adjust delivery dates
  Choose when your orders arrive to match your schedule, so you never have too much or too little.

• Change your plan
  Switch treatments, adjust the frequency of deliveries, or update the amount you receive.

• Track your orders
  View order statuses, delivery dates, and tracking details—all in one convenient spot.

• Cancel anytime
  Cancel your subscription directly from your account whenever you need.

Important note about prescriptions:
Prescription orders can only be cancelled before they're approved by our clinical team—for your safety, we can't refund or cancel orders after that point.