Will I receive a confirmation email when my order is approved?

Yes! Once your order is approved by our clinicians, you’ll receive a confirmation email with all the key details.

Once your order ships:

• We’ll send you a tracking email so you can follow your order’s journey
  

• You can also Log into your MANUAL account any time to view your order history and track current orders
  

Important tips:

• Check your spam/junk folder: There's a chance our emails might be redirected to your spam or junk folder. If you haven't seen an expected email from us, please look there
• Add MANUAL to your contacts: To ensure you receive all future emails about your orders without delay, please add Manual as a contact in your email account
  
  

* Hair Loss orders are usually approved within 24h.