At MANUAL, our subscription plans are designed to ensure you always have the treatments you need, renewing automatically to provide a seamless experience.
This is highlighted during checkout and in the order confirmation email. Automatic renewals help maintain continuity in your health journey, and ensure there are not gaps in your treatment.
To keep you informed, we will send a reminder email several days before your subscription renews (Monthly plans on Hair Loss and Weight Loss are not included).
To make sure you receive our emails, please check your spam or promotions folder and ensure your contact details are up-to-date in your account settings.
If the subscription is renewed, you can log in to your Manual account to review your subscription details under the "Subscriptions" section.
To provide flexibility, we allow you to cancel your subscription at any time before our clinicians approve the next order based on the frequency of your plan.
To cancel, simply log in to your account, navigate to "Account", "Manage plan and orders" and select "Cancel."
Be sure to do this before your renewal date to avoid charges for the next cycle.
We recommend to regularly check your subscription details in your account and save help@manual.co into your contacts to to ensure you receive all of our email notifications.
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