I'm having trouble logging in

Can't log in to your account? We're here to help

We know login issues can be frustrating, but don't worry - here's how we can get you back into your account:

1. Take a quick look at your email address and password - even a small typo can cause login issues
2. Clear your browser's cookies and cache:
   • Think of this like giving your browser a fresh start
   • Cookies and cache are temporary files that can sometimes cause login problems
   • In most browsers, press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac)
   • Select "Cookies and Cache" and click "Clear data"
3. Try logging in from a different browser (like Chrome or Safari) or device
4. Click 'Forgot password?' to reset it. Remember to check your spam folder for our reset email

Still no luck? We're here to help you sort this out. Get in touch with us:

• Email: help@manual.co
• Call: 020 4538 8411 (Monday to Friday, 9am-5pm)