Rest assured if you ever have a medical question, a confidential concern, or simply want advice from our clinical team, they’re always here to help. You can reach a clinician by sending them a message via your Manual account:
Just log into your Manual account, go to the Messages tab, and drop them a message directly. Our clinical team aim to respond to all queries within 24 hours of receiving them
Or if you are experiencing Side Effects or you would you like to speak to someone about your Hair Loss plan and progress you can also call 020 4538 8411 and press Option 3 to speak with a clinician.
Available Monday to Friday
Hours: 09:00 - 17:00
If your medical concern falls outside of our working hours and you need a response quickly please call 111 for immediate advice. If you are experiencing a severe reaction to your medication please call 999
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