I can't log in, what's the problem?

There are various reasons why this could be happening.

Double check that you are using your correct credentials
Delete your cookies and cache from the browser that you are using.
The most common cause of a login issue is if the email address used to register your account contains a typo.

Please contact Customer Care for help with this on help@manual.co or 020 4538 8411 (Mon-Fri 9-5:30).