Where is my order?

Tracking your order is easy!

We use two different delivery providers for our products: Evri and and Royal Mail.

You will receive your tracking details, once your order has been dispatched from our pharmacy. In your order confirmation email, you’ll find your tracking number. You can use that on the Royal Mail tracking page to stay updated on the status of your delivery! Or simply click on the button that says Track your order and let us do the rest!

If your order is being delivered by EVRI the process is similar. You will receive an email with all your tracking information which you can use on the EVRI website here

If you encounter any issues, feel free to drop us an email with your order number on help@manual.co or ring 020 4538 8411 (Mon-Fri 9-5:30) and we will check this for you.

*Please check your spam/junk folder in case the email is there.
It would be helpful to approve Manual as a contact so that all future emails about your orders, are received promptly.